Privacy Policy for Seirios

Last Updated: May 2025

Thank you for choosing to be part of our community at Seirios BV ("Company," "we," "us," or "our"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information in accordance with the General Data Protection Regulation (GDPR).

If you have any questions or concerns about this policy or our practices, please contact us at admin@seirios.xyz.

Table of Contents

  1. What Information Do We Collect?

  2. How Do We Use Your Information?

  3. What Legal Bases Do We Rely On?

  4. Our Role as a Data Processor

  5. Will Your Information Be Shared With Anyone?

  6. Who Will Your Information Be Shared With?

  7. Do We Use Cookies and Tracking Technologies?

  8. International Data Transfers

  9. How Long Do We Keep Your Information?

  10. How Do We Keep Your Information Safe?

  11. Your GDPR Privacy Rights

  12. Do Not Track Features

  13. Supervisory Authority and Complaints

  14. Updates to This Notice

  15. Contact Information

1. What Information Do We Collect?

Personal Information Provided by You:

  • Name, email address, phone number, job title, preferences

Automatically Collected Information:

  • IP address, browser/device data, geolocation, usage logs

2. How Do We Use Your Information?

We process your data to:

  • Deliver services (Art. 6(1)(b))

  • Improve our platform and services (Art. 6(1)(f))

  • Communicate updates and offers (Art. 6(1)(a) where required)

  • Fulfill legal obligations (Art. 6(1)(c))

3. What Legal Bases Do We Rely On?

Each data processing activity is linked to a legal basis:

  • Contacting support: legitimate interest or consent

  • Account setup: contractual necessity

  • Marketing emails: consent

  • Analytics: legitimate interest

4. Our Role as a Data Processor

For merchant order and product data accessed via the Shopify app, Seirios acts as a data processor, and the merchant is the data controller. We enter into a Data Processing Agreement (DPA) with all merchants as per Article 28 GDPR.

5. Will Your Information Be Shared With Anyone?

We share data only with:

  • Service providers under contract

  • Legal authorities when required

  • Buyers in business transfers

No personal data is sold or shared for promotional purposes without consent.

6. Who Will Your Information Be Shared With?

  • Data Analytics Platforms

  • Hosting and Infrastructure Services

  • Customer Support Tools

  • Marketing Services (where consent is given)

7. Do We Use Cookies and Tracking Technologies?

Yes. We use cookies for:

  • Session management

  • Usage analytics

  • Marketing (with consent)

A Cookie Banner allows you to manage your preferences. See our full Cookie Policy.

8. International Data Transfers

Data may be processed in the United States and other countries outside the EU/EEA. Where we transfer data internationally, we rely on:

  • Standard Contractual Clauses (SCCs)

  • Adequacy decisions (if applicable)

9. How Long Do We Keep Your Information?

We retain:

  • Account-related data: 2 years post-termination

  • Analytics data: 26 months

  • Legal/tax data: 7 years

Data is deleted or anonymized when no longer needed.

10. How Do We Keep Your Information Safe?

We implement:

  • Encryption at rest and in transit

  • Access controls

  • Regular security audits

However, no method of online transmission is 100% secure.

11. Your GDPR Privacy Rights

You have the right to:

  • Access your data

  • Rectify errors

  • Erase data (right to be forgotten)

  • Restrict processing

  • Object to processing

  • Data portability

  • Withdraw consent at any time

Requests can be made by emailing admin@seirios.xyz. We respond within 30 days.

12. Do Not Track Features

Our website does not currently respond to DNT signals. We will update this policy when a standard is adopted.

13. Supervisory Authority and Complaints

If you are located in the EEA, you may lodge a complaint with:

Dutch Data Protection Authority (Autoriteit Persoonsgegevens) https://autoriteitpersoonsgegevens.nl

14. Updates to This Notice

We may update this policy from time to time. Major changes will be communicated via email or platform notifications.

15. Contact Information

Seirios BV
Blaak 520
3011TA Rotterdam, The Netherlands
Email: admin@seirios.xyz